Privacy Policy

Last Updated: 22 May 2018

Our Bow continues to protect and respect your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be used by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

This policy only applies to the OurBow website. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.

For clarity, Our Bow may be both data controller and data processor for your personal data under certain circumstances.

We must advise that this policy is subject to change, so please check our website on a regular basis for any further changes.

Our Privacy Policy

Below we set out our privacy policy which will govern the way in which we process any personal information that you provide to us. Our details are shown on the About page. You can access our home page and browse certain areas of the site without disclosing your personal data save information collected by cookies that we may use (Cookie Policy here).

How the law protects you

Data protection laws state that we are only able to process personal data if we have valid reasons to do so. The basis for processing your personal data includes, but is not limited to, your consent, and emails of local news.

How do we collect personal data from you?

We receive information about you from you when you use our website, or complete forms on our website, or if you contact us by email.

If you provide us with personal data about a third party (for example when sending an order to an address/person/organisation other than yourself), you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.

Your personal data may be automatically collected when you use our services, including but not limited to, your IP address, device-specific information, server logs, device event information, and geographic information. This information is anonymised and used for analytical purposes to improve our website, apps and services.

What type of data do we collect from you?

The personal data that we may collect from you includes your name, email address, and IP addresses. We may also keep details of your visits to our site including, but not limited to traffic data, geographic data, and other communication data. We also retain records of your queries and correspondence, in the event you contact us again.

How the law protects you

Data protection laws state that we are only able to process personal data if we have valid reasons to do so.

How do we use your data

We use information about you in the following ways:

  • To enable us to review, develop and improve the website and services;
  • To carry out statistical analysis;
  • To notify you about changes to our website and services;
  • To provide you with information about news and events which we feel may interest you, where you have consented to be contacted for such purposes.

Data Retention

We will keep your personal data until you unsubscribe from one of our emails. We may also keep it for research or statistical purposes. We assure you that your personal data shall only be used for these purposes stated herein.

Third Parties

For the avoidance of doubt, we do not and never shall sell or give your personal data to third parties.

Here is a list of our service providers who may process some of your data

  • YouTube – Privacy Policy powers the videos on our site
  • Google – Privacy Policy. We use Google for emails, file storage, online forms
  • SiteGround – Privacy Policy. Provide web hosting and domain services for us.
  • CloudFlare – Privacy Policy. Provide connectivity and DNS protection services for us.
  • A2 Hosting – Privacy Policy. Provide web hosting and domain services for us.
  • Fasthosts – Privacy Policy. Provide web hosting and domain services for us.
  • GoDaddy – Privacy Policy. Provide web hosting and domain services for us.
  • MailChimp – Privacy Policy. Provides mailing list functionality.
  • WordFence – Privacy Policy. Provides website security

Your rights

You have the right to object to our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten. There are legal and accountancy reasons why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.

Our Privacy Notice shall be made clear to you at the point of collection of your personal data.

Use of cookies

Our cookies policy is available to view here.

Links to other sites

Our Bow provides links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these sites. Any information that is supplied on these sites will not be within our control and we cannot be responsible for the privacy policies and practices of these.

Where we store your personal data

We follow accepted standards to store and protect the personal data we collect, including the use of encryption if appropriate.

As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Copyright

All website design, text, graphics, the selection and arrangement thereof are owed by Our Bow unless otherwise stated, except where provided under the General Public License (http://www.gpl.org). ALL RIGHTS RESERVED.

Trademarks

All trademarks of are the property of their respective owners and may be registered in certain parts of the world.

Disclaimer of Warranty and Liability

The following provisions may be curtailed or disallowed by the laws of certain jurisdictions. In such case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such law. We do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information. The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes. Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website. All warranties, express or implied, statutory or otherwise are hereby excluded. Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss. We are not responsible for the direct or indirect consequences of you linking to any other website from this website. These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the Courts of England.

Consent and enquiries

By continuing to use this site and accessing the information on this website, you signal acceptance of the terms and disclaimer set out above. If you do not accept any of these terms, please leave this website now. If you have any enquiry or concern about our privacy policy or the way in which we are handling personal data please contact us. If at any time you wish us to cease processing your information please send an email to the admin team via the Contact page.

Liability

We agree to take reasonable measures to protect your data in accordance with applicable laws and in accordance with our General Terms and Conditions.

Data Breaches

In the event of a data breach, we shall ensure that our obligations under applicable data protection laws are complied with where necessary.


Your right to make a complaint

You have the right to make a complaint about how we process your personal data to the Information Commissioner:

https://ico.org.uk/concerns/

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113